Privacy Policy

Effective Date: [1 April 2026]

TransArabic is committed to protecting your privacy and handling your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act.

1. Information We Collect

We may collect:

  • Name, email address, and contact details
  • Documents submitted for translation
  • Payment and transaction information
  • Communication records

2. How We Use Your Information

Your information is used to:

  • Provide translation services
  • Communicate regarding your request
  • Process payments
  • Improve our services

We do not sell or rent your personal information.

3. Consent

By using our services, you consent to the collection and use of your information as described in this policy.

4. Confidentiality of Documents

All submitted documents are treated as confidential.
We take appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.

5. Data Storage and Retention

Your information is stored securely and retained only as long as necessary to fulfill service and legal obligations.

6. Third-Party Services

We may use trusted third-party providers (e.g., payment processors) to facilitate our services. These providers are required to maintain appropriate data protection standards.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Withdraw consent (subject to legal limitations)

8. Cookies and Website Data

Our website may use cookies or analytics tools to improve user experience and performance.

9. Contact Information

For privacy-related inquiries, please contact:
[email protected]

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.